Returns & Exchanges Policy
Not the right fit for you? Got the wrong order? Like another colour or designs better? Don't worry, sayang! machino offers hassle-free returns within 14 days of received purchases.
Choose the return options accordingly:
- Exchange your item(s) of purchase for another shoe size, click here.
- Replace wrong or faulty items, click here.
- Exchange your item(s) of purchase for another colour, click here.
- Exchange your item(s) of purchase for another design, click here.
For any other inquiries, email us at email@example.com.
Terms & Conditions:
- machino has the rights to withold any refunds or exchanges if not meeting the Terms & Conditions
- Refunds will be credited into your membership account as store credit.
- Customers bear the shipping cost for return packages.
- Returns and exchanges will only be made when details required are correct and complete.
- Only items in its original state; unworn or faulty are eligible for returns and exchanges, with its original tags attached and packaging box.
- Sales items are non-exchangeable and non-refundable if not meeting the Terms & Conditions