Not the right fit? Let us know!
Send us an email at email@example.com with:
- Your order number
- A screenshot of e-receipt
- Subject: Size exchange
- Picture/ video as proof of purchase
And we will get back to you very soon!
Terms & Conditions:
- machino has the rights to withold any refunds or exchanges if not meeting the Terms & Conditions
- Refunds will be credited into your membership account as store credit.
- Customers bear the shipping cost for return packages.
- Returns and exchanges will only be made when details required are correct and complete.
- Only items in its original state; unworn or faulty are eligible for returns and exchanges, with its original tags attached and packaging box.
- Sales items are non-exchangeable and non-refundable if not meeting Terms & Conditions